Privacy Policy

Information we collect

When you contact us, purchase, or complete onboarding, we collect the information needed to respond and deliver the service: your name and contact details, business name, trade, city and service area, project details and feedback, files you upload for your project, and order and subscription records. Payment card details are collected and processed by our payment processor (Stripe) — we do not store raw card numbers.

How we use it

We use your information to respond to enquiries, fulfill orders, deliver and support your branding services, manage subscriptions and billing, and meet legal obligations. Marketing emails are sent only where you have separately opted in — service messages about your own project are not marketing.

What we do not do

• We do not sell your personal information.
• We do not send your information to analytics providers in a way that includes your email, phone number, form contents or private project URLs.
• We do not add you to marketing lists because you made an enquiry or a purchase — marketing consent is a separate, optional choice.

Access and security

Client portal access is authorized per customer on the server; one client cannot view another client’s project or files. Private download links expire. Access to systems is limited by role.

Your choices

You may opt out of marketing at any time using the unsubscribe route in any marketing email. You may contact us through the contact page about your information. On this staging site, the contact form stores enquiries only in your own browser; no enquiry is transmitted.

Final policy

The final privacy policy — including the legal business name, contact details for privacy requests, retention periods and processor list — will be approved by the owner and published before live launch, replacing this proposed staging text.