Rebranding Kit & Service Questions
Straight answers about scope, revisions, ownership and cancellation — the same terms you will see before checkout. If your question is not here, contact us.
Does the kit include a live website?
No — the kit includes a visual website makeover preview: a homepage mockup showing how your new brand looks on the web. A live one-page website is available through Website & Care at $79/month with a 12-month initial term ($948 in base payments before applicable tax).
Are business cards and shirts included?
Design files are included where listed — print-ready business card artwork is part of the kit, and the sample concept shows how the brand applies to a polo shirt. Printing, apparel production and shipping are not included; you take the design files to the printer or embroiderer of your choice.
What exactly do I receive when the kit is delivered?
A ZIP file with transparent PNG logo files, high-resolution JPG files, the original editable/vector logo files created and checked by the fulfillment designer, a PDF brand guide, print-ready card art, and documented editable template links or files. Font licenses are identified in the guide.
How many revisions do I get?
One design direction and two consolidated revision rounds. A round is one gathered list of changes to the presented direction. Additional concepts or scope beyond the kit require a quote you approve first — nothing extra is billed without your approval.
Do I have to subscribe to a monthly plan?
No. The $499 kit is a one-time purchase and stands on its own. Monthly services — Website & Care, Local Visibility & Reviews and Social Presence — are optional, selected separately, and never preselected at checkout.
Will you guarantee leads, customers or Google rankings?
No. We improve your brand presentation and provide the services described. Leads and rankings depend on many factors outside any provider’s control, and any business that guarantees them is not being straight with you. For the same reason, Local Visibility & Reviews never uses fake reviews, incentivized reviews or review gating.
Do I own the files?
Paid final custom deliverables are assigned to you under the approved service terms; third-party fonts and assets remain subject to their own licenses, and rejected concepts and our internal methods are excluded. Final approved ownership language is shown before live checkout. Your delivered files are never deleted because a monthly plan is canceled.
Can I cancel monthly services?
Local Visibility & Reviews and Social Presence are month to month — cancellation takes effect at the end of the current paid period, with access through that date. Website & Care has a 12-month initial term: you can request nonrenewal at any time, effective at the end of the initial term, and after that it is month to month. See the refund policy for the full proposed terms.
How long does a rebrand take?
Timing is confirmed after intake and depends on complete content and timely feedback. We do not publish an unsupported countdown. Your client portal checklist always shows what is done and what we are waiting on.
What do the monthly services cost, exactly?
Website & Care is $79/month (12-month initial term). Local Visibility & Reviews is $149/month, month to month. Social Presence is $199/month, month to month — eight total posts per month cross-posted to Facebook and Instagram, not eight per platform. Each is a separate subscription you can manage independently.
I don’t have a logo at all. Is that a problem?
Not at all — that is the most common starting point. Onboarding asks what you have, even if the answer is “nothing yet,” and the kit creates your logo system from scratch.
Do you work with businesses outside South Florida?
Our service area is Miami, Fort Lauderdale and West Palm Beach, and our examples, templates and process are built for South Florida service businesses. If you are nearby and unsure, ask us before purchasing.
Still deciding?
See the sample makeover concept, read how it works, or compare the monthly services: Website & Care, Local Visibility & Reviews and Social Presence.